Christin Maur November 7, 2020 Project Management
Most larger organisations have well developed and run IT departments. They usually have formal project offices with established plan templates and standards, with project office staff and automated plan analysis systems (for example seeking orphan tasks / missing dependencies and so on to measure overall `plan quality`). Smaller organisations - for example, `IT solutions houses` - may lack this level of sophistication but will certainly use detailed project plans.
The business requirements document should accurately, and in detail, describe the purpose of the project. It states what is needed to achieve that goal i.e. what is in-scope, what is out-of-scope, any assumptions that have been made, any constraints that have been imposed and expected timescales. The document will form the definitive description of the aims of the project and, as such, can be used to manage the expectations of the stakeholders. It will also include acceptance criteria that will ultimately be used to judge whether the project was a success.
To start we will be clear that we are not going to deal here with repetitive implementation / rollout projects where a template plan has been refined over a series of projects and becomes a standard checklist for project management (for example for COTS - commercial off-the-shelf software). This article is about those one off (or initial template try-out) projects. These projects may be within organisations small, medium and large.
Many of these products assume a knowledge of project management that many technical managers do not have. Without an understanding of the basic concepts of project management, managers may often find the software is confusing and hard to use. The first step in project management is to break the project down into measurable tasks and organize them into a hierarchy called the work breakdown structure (WBS). Different companies have different terms for the various levels in a work breakdown structure. Some levels include stages, steps, and tasks, or phases, activities, and tasks.